Depending on the complexity of integrations and workflows, the timeline could be longer.
All Accounting Software Products . Compare LivePerson with TeamSupport and SnapEngage You May Also Like. For example, from the sales team to the support team. Similarly, you can compare their overall ratings, such as: overall score (Sharpen: 7.4 vs. LivePerson: 8.8) and user satisfaction (Sharpen: N/A% vs. LivePerson: 100%). LivePerson is headquartered in New York City with offices in San Francisco, Tel Aviv, Atlanta, London and Melbourne, Australia.LivePerson, Inc. offers a platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, mobile devices, and consoles.More than 8,500 companies rely on LivePerson’s platform to increase conversions and improve customer experience, including Hewlett-Packard, IBM, Microsoft, Verizon, Sky, Walt Disney, PNC, QVC and Orbitz.LivePerson has received the CODiE award for Best Ecommerce Solution in 2011, and has been named one of America’s 25 Fastest-Growing Tech Companies by Forbes in 2011, and a Company of the Year by Frost and Sullivan in 2010. SnapEnage integrates with: SAP; HubSpot; Salesforce; Facebook; Jira; Help Scout; UserVoice; Zendesk; and more.Chats can be transferred from one agent to another easily within the platform.
Try for Free LivePerson. By using LiveEngage - LivePerson's cloud based platform - brands have seen improvement in customer care including lower costs and higher CSAT scores as well as an increase in sales. Every day, SnapEngage drives positive outcomes in the following verticals: SaaS & Technology, Healthcare, E-Commerce & Retail, Travel & Hospitality, Real Estate, Insurance, Government, Education, Nonprofits, and more. LivePerson is headquartered in New York City with offices in San Francisco, Tel Aviv, Atlanta, London and Melbourne, Australia.Below is a list of existing healthcare companies Liveperson provides services for:
Behavioral Health Innovation is reliant upon public information and the feedback from the companies represented regarding these telemental health counseling products/services and cannot make any warranty regarding this information. Chats can also be transferred from one team to another. We bridge the gap between your site visitors and you, opening the door to communication in a user-friendly way. It is most commonly used with Salesforce, HubSpot, and in-house CRMs using our Integrations API.SnapEngage is used to transform sales and support teams by increasing the quantity and quality of prospect and client interactions.
Launches New Web-Based App CAO! Mobile version is available for Android and iOS.Main users of TeamSupport are B2B software and technology companies with support and product teams.It is generally used as a B2B customer support tool.This service is Web-based, and supports following platforms: Windows, Mac, Linux, Blackberry, Android, iPhone/iPad.TeamSupport.com integrates with the following applications: Salesforce, Highrise, Zoho, Mailchimp, JIRA, Beanstalk, Facebook, Dropbox, Zoho Reports, Oracle CRM On Demand, Nicereply.com, Zapier, Customer Thermometer, RingCentral.They offer: Customer Portal, Knowledge Base, Trouble Ticket Submission, Online Documentation.Our in-house technical support team is online and available by chat, email, and phone about 20 hours/day with critical monitoring 24/7.
Enterprise chat software for businesses. Contact At Once: LivePerson : Contact At Once! Individuals are encouraged to verify the information represented prior to making a purchasing decision. Yes, our Integrations API is available on all plans. Web-based service. We share a snippet of javascript for the clients' website.
These training options are designed on a client-by-client basis to ensure maximum adoption and sustained understanding.We are a web-based application and works on Windows and Mac. These packages help get your chat team confidently chat with site visitors, clients, and patients, as well as diving into advanced customizations and CRM workflows. LivePerson is headquartered in New York City with offices in San Francisco, Tel Aviv, Atlanta, London and Melbourne, Australia.
The client or their web developer adds the code to the footer of the website, and you're all set.
In addition, we offer free webinars led by our Client Success Team covering a variety of topics; from chat agent tips to adding shortcuts and designing the chatbox. Multiple users can be online at the same time and each user can handle multiple simultaneous chats. Installation is quick and painless.