Thanks for your feedback, it helps us improve the site. The last thing you want is to have your situation become much worse than what it … I've had 4 service tech visits so far next I'll try my own router.Plugging in my own router has improved the situation but I still get service interruptions.It went from multiple times an hour for maybe 5 minutes at a time to once or twice over an hour for just a few seconds. As far as your quick response, although perhaps complete, it is overwhelming. My bad. Whenever I download something large like a game, Steam says I'm getting about 10.5 Mbps as stated earlier, but my router's traffic manager says I'm using 80 Mbps worth of bandwidth.

Hi everyone. seems Microsoft cannot fix the issue or it isn't a priority. Completely drops then comes back online, makes streaming Netflix very frustrating, drops online gaming, it’s basically unusable.

My internet previously would disconnect for about a second or so before coming back online, although now it repeatedly does this for a longer period of time. This site uses cookies for analytics, personalized content and ads.

Also for the lower bandwidth, it doesn't annoy me as much as this although it's still good to point out. (You will need to power-off/power-on the Shaw device, to restart it.) 59 people were helped by this reply Initially had great speeds around 600+ mbps, then over the next few months the speed has dropped. in case you the difficulty keeps you would be able to ok basically have crappy internet the place you reside and you would be able to't extremely do lots approximately it. and then if they don’t work maybe send progressively more advanced ideas. It wouldn't Usually I can reconnect by toggling the wifi on my device off and on.

Internet constantly disconnecting all day everyday. Re: Internet keeps randomly dropping I'm having the same problem - exactly! He saw the same thing I did and then all of sudden the list of networks reappeared! That router is the ASUS RT-AC68U, being wired to the modem with a 15FT CAT 5e Ethernet cable. I have been restarting the modem daily to try to resolve. My internet speeds with my router had a download speed of 83 Mbps and an upload speed of 8 Mbps. Have shaw 300 for 2 weeks and constantly having to reset the modem. Protect Yourself From Tech Support Scams I am so frustrated and calling support does not help, just get more frustrated. I have been having the exact same issue of wifi intermittently dropping off and has a technician visit my place, but the issue seems to persist. This gets very annoying very quickly, and it has been an ongoing issue since i got my But while playing games, every disconnect requires a full exit and restart of the client, reconnect and loading back in. Re: Internet constantly disconnecting. You can help protect yourself from scammers by verifying that the contact is a Several times during the day, my device lose wireless internet access. I’m not a super user of computers and most of this is greek to me. technical support services. The longest period of time I went without a problem is roughly 29 hours and the worst was less than one hour. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you. Completely drops then comes back online, makes streaming Netflix very frustrating, drops online gaming, it’s basically unusable. I would liken this to someone going into your home and flipping the power breaker off and on real quick, yeah the lights come back on, but you have to walk around resetting all your clocks every time and its freakin annoying....It's September 2019 and it doesn't seem like Shaw has got it fixed across the community.

All lights on the modem remain the same state, only with the modem's router ethernet port light flashing sort of rapidly.> I have an internet 75 plan and I'm only getting about a peak of 10.5 Mbps according to Steam.Have you tried a different coaxial-cable between the router and the wall-port?Have you tried a different CAT-5e (or CAT-6) Ethernet cable between your ASUS router and your computer?Have you tried a different CAT-5e (or CAT-6) Ethernet cable between your router and the Shaw router?Have you temporarily tried connecting your computer, instead of your ASUS router, directly to the "bridged" Shaw router? When it works the speed is great but disconnects constantly can't rely on it.Is there any solution? My internet speeds with my router had a download speed of 83 Mbps and an upload speed of 8 Mbps. I have to unplug it for a few minutes and plug it back in and then it's good to go until it does it again at random time intervals. Supposedly it’s the node for my area that’s the issue, it’s going on 4 weeks now and shaw hasn’t fixed it... I’m soon going to drop shaw and go back to Telus this is getting rediculous.We're sorry to hear you're having Internet troubles - I know that can be very frustrating. [FIXED] Steam keeps disconnecting and reconnecting randomly quite frequently ok, the title says it all but after reinstalling steam, the problem still persists and disconnects for a few seconds with a message in my friends chat every 5/10 minute or so, so I always disconnect on Dota 2 whenever i was playing on it.