customers purchasing products for their own use) and is limited to products purchased in the last 30 days. See terms and conditions for details.The table below, see in drop down menu, indicates if your selected product qualifies for extended warranty as at the start of the promotion period and if its term is limited by a maximum no of printed pages whichever comes first (if applicable).The extended warranty is only available on products purchased during the promotional period and no later than 30 days from the date of purchase.By submitting your email address you confirm you are over 16 years of age and agree to the terms laid out in the Copyright © 2020 Seiko Epson Corporation. In the event of any uncertainty or dispute, EPSON has the sole and final decision and discretion of interpretation of the warranty terms and conditions hereunder.15. See terms and conditions for details. All rights reserved.
EPSON provides 500 hours or 3 months warranty (whichever comes first) to its build in lamp unit and replacement lamp unit if the product without abnormal shutdown.11. Step-by-Step Installation Guide. Non-genuine EPSON consumable items such as ink cartridge, photoconductor unit, toner cartridge, lamp unit or media such as; paper, transparency, label are used with the product. Printers; Projectors; Scanners; Smart Glasses; Ink; Promos and Events; For Work
The Service does not apply to parallel imported products or products not purchased from EPSON or its authorized dealers in Hong Kong or Macau.2. The product has been damaged due to misuse, abuse, negligence, physical damage, abnormal voltage supply/power interruption, accident, fire, flood, insect, natural calamities or other events beyond EPSON control.
Ink & Consumables vi.
This offer is only valid for end user customers and is limited to products purchased in the last 30 days. EPSON HONG KONG LIMITED (hereinafter called “EPSON”) provides a period of One to Three years (depending on the product type) warranty for EPSON product (hereinafter called “Service”), commencing the date of purchase as stated on the Invoice based on the terms and conditions set forth hereunder:1. Please enter the serial number of your EPSON device below and click the Search button. If the location where the products installed at or be surrounded is impeded (eg: ceiling, wall or those are secured by security system) and as a result, EPSON cannot conduct inspection or repair service under a safe condition, customer should dismantle and restore the product to the place at his/her own costs, otherwise, EPSON shall have the right not to perform the Service.12. Take advantage of Epson's extended warranty.
iv. Installation, dismantling, to transport, to disposal, removal or reinstate of any fittings and facilities which impede for repair service, For projectors, the warranty does not cover the weakness in brightness, depreciation of the optical engine of projectors, decline of image quality and less than or equal to 3 defective pixels in standard warranty period, thus EPSON will charge for any replacement of that optical engine. For the products with onsite hardware repair service, customer should inform EPSON immediately in case of any changes in his/her address.10. EPSON shall not be responsible or liable for any loss, damage, liability, including but not limited to any loss of or damage to data or software caused by any act, omission or negligence of any EPSON’s technician, employee or independent contractor or any circumstances that are beyond EPSON’s reasonable control, including but not limited to any events of force majeure.
Periodical checking and replacing consumable items. For Onsite hardware repair service in locations that are not listed in item 3, such as outlying islands (except Tung Chung & the Hong Kong Disneyland in Lantau) and locations that cannot be accessed by MTR, HK$200 additional fee will be charged to customer for each visit. Your email address or other details will never be shared with any 3rd parties and you will receive only the type of content for which you signed up. If those products which requires workshop repair, or locates at restricted areas, Lo Wu, construction sites and boats areas, customer shall be responsible, at his/her own costs, for the delivery of such product (1) to our Service Centre, or (2) to and from the locations as listed in item 3 for us to render the Service.i.